Terms and conditions

Your account

• You must be 18 or over to create a household. Children may use Rookly when added by a parent or guardian.
• Keep your password safe. You are responsible for activity on your account.
• The person who creates a household can invite and remove members.

Rookly Lite and Rookly Pro

• Rookly Lite is free with usage limits.
• Rookly Pro costs £4.99 a month or £39.99 a year and covers the whole household.
• Each household can have one free trial. We will remind you before it ends.
• Payments are processed by Paddle, which acts as our reseller and merchant of record. Paddle's buyer terms also apply to your purchase.

Cancelling and refunds

You can cancel at any time in Settings. You keep Pro until the end of the period you have paid for. Under UK consumer law you have 14 days from your first payment to cancel and ask for a refund. Your statutory rights are not affected.

Your content

You own what you add to Rookly. You give us permission to store and process it only so we can provide the service. You can delete it at any time.

Acceptable use

Do not use Rookly to break the law, harass anyone, share content that harms children, or try to access other households' data. We may suspend accounts that do.

AI features

AI suggestions, such as shopping lists from a photo or recipes, can be wrong. Check them before relying on them, especially for allergies, money or health.

Availability and liability

We work hard to keep Rookly running but cannot promise it will always be available. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited under English law.

Changes and law

We will tell you about important changes before they take effect. These terms are governed by the law of England and Wales. Questions: hello@rookly.co.uk.